Payment Issue on the Webshop. WEMIX PLAY :. Greetings from the WEMIX PLAY Team.
23 Dec 2024, 02:26
Payment Issue on the Webshop
WEMIX PLAY :
Greetings from the WEMIX PLAY Team.
There is an intermittent payment failure issue occurring when purchasing an item on the webshop.
When attempting to purchase an item, the transaction fails with the message, "Balance is not enough. Please check the amount of your payment and gas fee," regardless of the remaining balance. Please try deleting your cache and restarting the app, then try the purchase again after some time.
Other known issues can be found below, and they are expected to be fixed soon.
WEMIX PLAY Known Issue Gitbook :
We will put any effort into providing seamless services.
Thank you.